Are Your Meetings MINM or JAM?

by Eileen McDargh

When people come to your meetings, do they say “this is a meeting I never miss” (MINM) or do they say “this is just another meeting.” (JAM)

Unproductive meetings gobble up an estimated 20% of corporate payrolls, throwing away $420 billion a year. American business people engage in an estimated 11 million meetings every workday. The average American executive spends 17 hours a week in meetings and more than 6 hours preparing. At an average salary of $45,000, more than $18,000 per executive is spent in meetings. Before you call another meeting, ask yourself:


What’s the outcome I want from this meeting? The more people know what “deliverables” should come from the meeting, the more focus you can bring to the conversations.

Is there a more effective way of getting the results without a meeting?
Who REALLY needs to be involved?
When is the optimum time to have it and what time limit shall I set?

Sounds silly, but agendas make a huge difference. And forget ‘old business”. Who ever got excited about starting a meeting with “old business”! If it has relevancy to current situations, it is not “old”-it is pressing business.

The skills of running an effective meeting can easily be learned. These skills involve gate keeping (i.e. making sure that one person does not monopolize the meeting), summarizing the points, calling for decisions, establishing protocols, and keeping discussion on track.

However, there are times when one needs someone else to conduct a meeting. The more emotion that is connected to a meeting, the more complex the issues, the more it behooves you to consider using a facilitator. A wise facilitator creates a setting that makes it “safe” for people to speak their truth. A facilitator creates a process around whatever is the desired outcome of the meeting and can hold people to the task.

When I have been brought in to facilitate, I make it a practice of interviewing the participants beforehand and creating a composite of the various “common threads” of concern. In this fashion, no one person is singled out and the meeting can get down to the important elements. Likewise, as an external facilitator, I have no political agenda or job security hanging in the balance. Thus, it frees me to focus totally on helping the participants reach their outcome. Time is the most precious commodity we have. Time-wasting meetings constitute the greatest theft of all. Conduct them well and judiciously and you’ll hear people say,

“We’ve got to START meeting like this!”.

Since 1980, Hall of Fame speaker Eileen McDargh has helped Fortune 100 companies as well as individuals create connections that count and conversations that matter. Her latest book is Gifts from the Mountain-Simple Truths for Life’s Complexities. Her other books include Talk Ain’t Cheap…It’s Priceless and Work for a Living and Still Be Free to Live, one of the first books to address the notion of balance and authentic work. A 59 year-old grandmother, she recently returned from climbing among the highest mountains in the world. Find out more about this compelling and effective professional speaker and join her free newsletter by visiting © Eileen McDargh, McDargh Communications.  All rights reserved.


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About the Author: Greg Meares

As a Sr. Consultant for Performance Connections, Inc., Greg's primary objective is to provide value to organizations that are focused on raising brand awareness. Additionally Greg works on improving the customer experience, through business process re-engineering, and call center best practices. Greg is an industry expert and is often called upon to provide his analysis and solution oriented approach to improving performance in the BPO and Call Center industry.

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