The Difference a Response Makes

It may be hard to believe but, three seconds can be enough time to turn a confrontation into a conversation! Read more »

Six Conversations for Team Success – Look Outside First

For teams to survive and thrive they need to take time to check how things are working and what needs to be changed. Read more »

Engagement Versus Motivation

Some experts advocate employee engagement, others are strong believers in motivational strategies. But one does not necessarily exclude the other. Read more »

Why Training Often Doesn’t Meet Expectations

The world is full of trainers. Very often people who have had a successful management and/or sales career and who want to pass on their knowledge. Read more »

Not All Team Conflict Is Bad, But Recognize What Conflict Hurts A Team Effort

Not All Team Conflict Is Bad, But Recognize What Conflict Hurts A Team Effort By Steven Lay The more decision makers peel back the layers surrounding the “team building” concept, the more... Read more »

Simple Tips To Get Everybody Participating For Team Building Activities

Team building activities are a must in any office scenario even if the team member are scattered worldwide. Read more »

We Always Get, What We’ve Always Got

When I was a much younger man in one of my very first leadership positions, I received some terrific advice from a wise and trusted mentor. Read more »

Active Listening: How to Avoid Misunderstandings and Mistakes in Four Simple Steps

Did you know that most people are listening to their own thoughts rather than to what you are saying to them. Read more »

How Long Should It Take to Dismiss a Poor Performer?

How long should all this take? As long as a year? Well, to some extent that will depend upon you - how good your records are, how clear your instructions, how competent... Read more »

5 Reasons Why Soft Skills Matter, Now More Than Ever

Now some people may say that the need for soft skills is an outdated concept. Read more »

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