Call Center Leadership Resources

Call Center Resources

“Deliver Outstanding Results With These Call Center Resources!”

Often times I am faced with a problem or challenge and wished I had a tool to help me quickly get past it.  Many times I had to develop my own.

This page is dedicated to showing you other call center resources that may help you with a current situation you are facing, some have been developed by Call Center Best Practices and others are outstanding tools I used.

This is the list with descriptions and for the products that me and my team have developed, we offer members of Call Center Best Practices a discount.

Important:  Links from this page are the original price.  Join today and find out that you can save 30 to 40% off of this retail price.

Call Center Resources

Call Center Training
Call Center Training


Call Center Training – Hands down the most powerful Call Center Training program available for call centers.  This system has been designed to be used as a full blown call center training program or used on a case by case basis, and what I mean is that you or your supervisors can train one module at a time.  How cool would it be to sit down during a staff meeting and review “Setting Goals and Objectives” with your front-line leaders?


Call Center Games
Call Center Games

Call Center Games – It really comes down to working smarter rather than harder. Don’t get me wrong, working hard is a good thing but when there’s a tool out there that produces better results, with less effort, wouldn’t you want to learn more?

This simple system works. If your interested in learning more and want a sample of this performance tool then simply enter your First Name and then enter your primary email address (this is where the samples will be sent) and you’ll gain immediate access to these two special reports.   Get Your Free Reports



Step To Call Center
Call Center Kit - Break Through Customer Service

All the tools you need to start, manage and improve your call center are right here. Our experience in Call Centers worldwide has enabled us to perfect easy and realistic business plans, templates and copious amounts of practical real-world knowledge, all designed with the Call Center manager’s needs in mind. Don’t stress over what needs to be done—get it done quickly and properly the first time with Step to Call Center.

Our customers are truly happy with their success using the Step To Call Center Kit and are always telling us about their experiences:

Leadership Resources




Recommended For You

About the Author: Greg Meares

As a Sr. Consultant for Performance Connections, Inc., Greg's primary objective is to provide value to organizations that are focused on raising brand awareness. Additionally Greg works on improving the customer experience, through business process re-engineering, and call center best practices. Greg is an industry expert and is often called upon to provide his analysis and solution oriented approach to improving performance in the BPO and Call Center industry.


Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.