Call Center Training Ice Breakers
This article was originally posted March 6, 2009. It has been updated for Call Center Training effectiveness.
Call Center Training that uses Ice Breakers eases first day jitters of the new hire class.
Call Center attrition hurts, therefore when bringing in a new class, Ice Breakers can bring a group of new employees together and help solidify them as a team.
Here are some Ice Breakers examples you can use to help with Call Center new hire training. Please check back to the Training Room for more.
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