Tag Archives for " closure rate "
Is the performance in your call center a daily and monthly challenge?Would you like a solutions? On this webinar we review the 3 critical characteristics that all call center supervisors need to possess to be successful to drive your performance consistently. If you want to take your team or call center to the next level then you will want to reserve your seat for this value packed webinar!
It’s not easy for a call center worker or workers. Rejection, people hanging up. Still it’s a numbers game to keep slogging.Continue reading