5 Reasons Why Soft Skills Matter, Now More Than Ever

Now some people may say that the need for soft skills is an outdated concept. Read more »

The Challenges of Dealing With Millenials in the Workplace

Dealing with the latest generation to enter the ranks of the working class - the Millenials as they are known - calls for unconventional methods of management. Read more »

Frustration at Work: What To Do When Generation Y Walks Out of Employee Training

Bottom line, you may be surprised by the characteristics of Gen Yers in the workplace but, learning to manage them starts with learning about generational differences. Read more »

Pre Employment Screening and Generation Y

Generation Y is vastly different from the generations who came before. A major difference is their 'tech savvy-ness'. Read more »

How To Train Generation Y in Customer Service

There has been a definite change in the level of customer service over the years, both in what people expect from employees and what employees expect from customers. Read more »

What Makes You Happy – At Work?

That brings me to this question. What makes you happy? - and let's keep this at work for now. Is it feeling valued? Or maybe it is the supportive environment you work... Read more »

Computer Training – Should You Train Gen Y Employees?

The thought of spending actual money on training them might seem like a waste. But is it? Read more »

Training Generation Y – Can We Keep Up?

I am generation X, as are most of our team members so creating a training program for generation Y has been interesting, challenging and slightly complicated. Read more »

Generation Y – Will They Ever “like” Work?

It is the traditional nature of older generations to despair over those that follow them and judging by history, Generation Y is not going to destroy the world. Read more »